Students Who Sit Dashboard
Created PRD and designed an improved dashboard and sitter reliability system for a student-to-faculty babysitting service at Duke University.
Project Overview
Led the redesign of Duke University's student-to-faculty babysitting service platform, focusing on improving transparency and reliability in the booking process.
The Challenge
The existing system lacked transparency and reliability metrics, leading to frequent no-shows and dissatisfaction among both students and faculty members.
The Solution
Designed and implemented a comprehensive dashboard with a reliability scoring system, transparent booking process, and improved communication channels between students and faculty.
The Outcome
Increased user satisfaction by 75% and reduced no-shows by 40%. The new system successfully improved trust and reliability in the service.